Four Points by Sheraton Surabaya, Pakuwon Indah announced the hotel reopening today with the implementation of a health and safety protocol, making guests even more confident on planning a holiday to the capital of East Java. Located in the western area of Surabaya, we welcome tourists both for business and leisure. Four Points by Sheraton Surabaya, Pakuwon Indah will provide various features needed for travel and the best service for guests with safety being the top priority.

The company is committed to prioritising health safety in accordance with expert protocols to prevent transmission of COVID-19. To provide a clean and healthy environment for guests, customers and employees, staffs use disinfectant products that have been approved and certified by government environmental agencies. In addition to that, there are several health protocols implemented to welcome guests such as the implementation of mobile check-in and e-menu to reduce direct contact with guests, use of face coverings and gloves as part of the uniform for all employees, minimum of 2 meters physical distancing, 50% capacity reduction from a normal condition for restaurant layout, seating areas in the lobby and meeting rooms, hand sanitiser placement for guests in hotel public area, and periodic cleaning with disinfectant for areas that are often touched by guests and employees, and also checking body temperature with a maximum temperature of 37.3 degrees Celsius.

Four Points by Sheraton Surabaya, Pakuwon Indah has 317 contemporary and stylish rooms. Each room is equipped with a 49-inch TV, free Wi-Fi access, and a spacious workspace. All designed to fit the needs of modern travellers who seek balance for business and leisure. The company also implement health and safety protocols in hotel facilities such as a fitness centre and swimming pool so the guests can stay fit while travelling.

Guests can enjoy Indonesian specialities at Djaman Doeloe Resto & Bar with a variety of menu that can be selected directly via e-menus that have been prepared to reduce direct contact. In addition to that, guests can easily enjoy the atmosphere of Western Surabaya through direct access to Pakuwon Mall, the largest mall in Indonesia.